Event Type : Conferenze

Alberto Urueña 
Universidad Politécnica de Madrid, Spain

From February 2022, researchers from POLIMI, the UPM and KTH have conducted a comprehensive empirical investigation of the relationship between the adoption of digital technologies, digital-enabled dynamic capabilities and the implementation of circular economy practices.

The results of the investigation provided interesting food for thought for practitioners and academics to properly understand the dynamics between the three concepts.
Particularly, the insights offered can help to understand how to properly exploit digital-enabled dynamic capabilities to support the implementation of the circular economy transition in the industrial context especially identifying:

(i) the digital technologies with the highest potential to contribute to the circular economy practices implementation;
(ii) the digital-enabled dynamic capabilities and their mediating role between the adoption of digital technologies and implementation of circular economy practices;
(iii) the role of contextual factors in influencing said relationship.

The results obtained offered interesting insights for practitioners, academics, and policymakers as well, while also paving the way for future research by identifying uncovered research areas and aspects that still need further clarification to properly exploit DTs for the implementation of the circular economy.

Alberto Urueña has a PhD in Economics and Innovation Management at Universidad Politécnica de Madrid (UPM), an Executive MBA at IE Business School. He is currently associate professor at the School of Industrial Engineering at UPM. In the last twenty years Alberto has directed a wide variety of studies, reports and publications in the National Observatory of Digital Transformation, the center of the Spanish Government in charge of monitoring the state and progress of digital transformation. He has also published in impact scientific journals (Technological Forecasting and Social Change, International Journal of Information Management, Journal of Business Research, Journal of Risk Research and Social Science Computer Review, among others).
Alberto’s research is oriented to the sociotechnical impact on society of digital transformation. His doctoral thesis was awarded in 2014 as the best thesis in economics, management and regulation in digital transformation (Official College of Telecommunications Engineers, Spain). Alberto has strong experience in data collection, questionnaire drafting, surveying techniques and  quantitative analysis techniques in digital areas. His experience, which combines academic research and analysis of real cases of companies facing it projects, has allowed him to apply models and theories from the scientific field to practical real cases, which has allowed him to act as a consultant for companies in process of digital transformation.

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Osservatorio Omnichannel Customer Experience

Nel corso del Convegno di presentazione dei risultati della Ricerca 2023 condotta dall’Osservatorio sull’Omnichannel Customer Experience, verrà illustrata una panoramica degli investimenti effettuati dalle aziende nel campo dell’omnicanalità, insieme alle tendenze innovative attualmente in atto.

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Dominic Loske
Technical University of Darmstadt & DB Schenker

The presentation focuses on the performance implications of human task specialization and variety in last-mile delivery. Last-mile distribution is costly for logistics service providers and sustaining productivity in repetitive distribution tasks is essential to many organizations. Prior research points to different strategies to accomplish high service performance through the positive effects of experience: specialization to capture the benefits of repetition and variety to allow opportunities to learn. In this paper, we study the impact of team-level and driver-level experience on service performance during grocery retail distribution.

The empirical strategy includes real-world data of one depot located in Germany between January 2022 and November 2023: 223,615 customer service deliveries completed at 620 stores. The 330 drivers and 28 dispatchers at this specific depot form 3,828 unique teams.

The main results from the empirical analysis spawn various results: for the team level, we find that long- and short-term exposure to distribution channel variety positively affects service performance. Further, teams can mitigate the negative effect of service-level agreement violations when they are more specialized in distribution channels in the short term. In the case of high workloads, teams’ prior exposure to variety is beneficial. On the driver level, we find that customer-specific experience has a negative effect on service performance, while it is capable to reverse the negative effects of service-level agreement violations.

The results highlight the need for organizations to split specialization and variety into temporal and process dimensions rather than treating them as mutually exclusive. Overall, the study identifies new ways to improve service performance in last-mile distribution through a different and effective allocation of work.

Dominic Loske is a postdoctoral researcher at the Institute of Production and Supply Chain Management at the Technical University of Darmstadt and incoming Vice President as Head of Collection and Distribution Europe at DB Schenker. He is a member of the HumanTech Scientific Committee.

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Osservatorio Fintech & Insurtech

Il Convegno sarà l’occasione per un confronto sulla ricerca dell’Osservatorio Fintech & Insurtech con i principali operatori del settore finanziario e assicurativo. Nell’edizione 2023 l’Osservatorio Fintech & Insurtech si è focalizzato sui seguenti temi di ricerca:

• Open Finance & Insurance Journey
• Modelli di business delle startup Fintech & Insurtech
• Generative AI nel mondo finanziario e assicurativo
• Banking-as-a-service, embedded finance & insurance
• Conoscenza e i bisogni dei consumatori italiani, delle PMI e microimprese italiane sui temi Fintech e Insurtech
• Utilizzo ed evoluzioni dei canali bancari e assicurativi Consumer e Business
• Partnership nel mondo finanziario e assicurativo
• RegTech e Sandbox

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Franco Basso
Pontifical Catholic University of Valparaíso, Brasil

The wine industry faces a highly competitive environment, making cost-effective management of the wine supply chain essential.
Literature has shown that this objective can be achieved with the implementation of horizontal collaboration strategies in logistics.
In this strategy, firms located at the same level of the supply chain cooperate to reduce costs, improve quality of service and mitigate environmental externalities.
This paper analyses the implementation impacts of a horizontal collaboration policy in the wine supply chain. To do so, we propose a cooperative game with transferable costs, in which the characteristic function is obtained by solving a novel linear programming formulation that models the joint planning of the wine supply chain. To evaluate the benefits of collaboration, we conduct a case study involving three of Chile’s largest wineries.
The results show that the use of collaborative frameworks leads to significant reductions in the logistics costs of the wine supply chain. Furthermore, we find that the grand coalition reduces the costs by 10.17% compared to the non-collaborative case. This reduction comes mainly from a decrease in the bulk wine inventory cost. We also analyse the impact of coordination costs on the savings and conduct a sensitivity analysis.

Franco Basso is an Associate Professor at Pontificia Universidad Católica de Valparaíso (PUCV). His research focuses on the use of Operations Research and Data Science tools for solving problems in transportation and logistics. He has published 26 WoS papers since 2018, when he finished his PhD in Engineering Systems at Universidad de Chile.

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Gino Cattani
Stern School of Business, New York University, USA

Simone Ferriani
University of Bologna, Italy, and University of London, United Kingdom

It is well known even intuitively that transformative ideas, those poised to upend the established way of doing things in a given domain, are often pushed forward by innovators who reside at the periphery of – and at times even outside – their respective fields. This journey of novelty from the margins to the core is as captivating as it is troubling to decode.
On the one hand, by virtue of their detachment from the prevailing norms that bind insiders, peripheral innovators may recognize solutions that escape incumbents’ attention.
Yet the paradox is that the same social position that allows these innovators to conjure up groundbreaking ideas hampers their quest for the backing and acknowledgment needed to develop those ideas and share them with the world: they typically lack crucial markers of credibility, social ties to insiders, and most notably, expert authority.
What processes allow peripheral actors to stake out some ground in the insiders’ own terrain, especially when their claims to novelty clash with the status quo?
Our goal in this talk is to offer an overview of some of the central theoretical and analytical insights we have been garnering in our endeavour to decode the journey of novelty from the moment it arises to moment it takes hold.
After sharing some key findings of our collaborative research, we will conclude by presenting an ongoing project which employs an experimental approach to examine the micro-mechanisms that drive outsider-led innovation and its framing.

Gino Cattani is Professor of Management & Organization at the Stern School of Business, New York University, USA. His research focuses on creativity, innovation, and market/industry formation and evolution. In his current research he has investigated the socio-structural foundations of individual creativity by looking at the role of audiences recognizing and endorsing creative work and individuals’ position along the core/periphery continuum of the field’ social network. Gino’s work was published in several top academic journals such as American Sociological Review, Organization Science, Administrative Science Quarterly, Strategic Management Journal, Academy of Management Journal, Research Policy and Journal of Management Studies among others. He served as Deputy Senior Editor at Organization Science, and is currently Associate Editor at Strategic Management Journal and Management Science, Senior Editor at Industrial and Corporate Change, and Editor-in-Chief of Advances in Strategic Management.

Simone Ferriani is Professor of Entrepreneurship at the University of Bologna, Italy, and at City, University of London, United Kingdom. He is also a lifetime member of Clare-Hall College (University of Cambridge). His research interests include entrepreneurship, outsider-driven innovation, creativity, and social networks. His research has been featured in several leading academic journals such as Strategic Management Journal, Organization Science, Administrative Science Quarterly, Academy of Management Journal, American Sociological Review, Research Policy, and the Journal of Management among others. Simone is strongly committed to the diffusion of entrepreneurial education and has led many initiatives to support this goal. In recognition of his contributions to the advancement of entrepreneurship in higher education Simone was a finalist to the title of European Entrepreneurial Leader of the Year 2022, conferred by ACEEU (Accreditation Council for Entrepreneurial & Engaged Universities) in collaboration with the Triple Helix Conference.

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Osservatorio Data Center

L’infrastruttura Data Center sul territorio italiano rappresenta un abilitatore tecnologico per l’erogazione dei servizi e delle soluzioni a supporto della digitalizzazione delle imprese del Paese. Negli ultimi anni, il mercato ha visto un crescente interesse, concretizzatosi in un cospicuo aumento degli investimenti e nell’apertura di nuove infrastrutture in Italia. I Data Center sono ormai delle infrastrutture fondamentali per il territorio, con impatti rilevanti per l’intera filiera digitale e per i cittadini, tra cui la riqualificazione di aree urbane, l’assunzione di nuovi specialisti durante la costruzione e l’operatività dei Data Center e la crescita dei principali mercati digitali.

Il Convegno di presentazione dei risultati della Ricerca 2023 dell’Osservatorio Data Center, promosso dalla School of Management del Politecnico di Milano, si è posto di studiare l’andamento del mercato italiano, facendone un confronto con il panorama europeo, delineando con occhio critico l’evoluzione della filiera e i diversi impatti sul territorio.

Domande chiave a cui risponde il convegno

Il Convegno di presentazione dei risultati della Ricerca 2023 dell’Osservatorio Data Center sarà l’occasione per rispondere criticamente alle seguenti domande:

• Qual è la fotografia dell’infrastruttura Data Center in Italia?
• Come si caratterizza il mercato italiano dei Data Center e quali sono le principali dinamiche?
• Come è posizionata l’Italia rispetto ai principali paesi europei?
• Quali sono i passi per la costruzione di un Data Center? Quali sono gli impatti sul territorio derivanti dalla nascita di nuove infrastrutture abilitanti?
• Quali tipologie di certificazioni sono presenti all’interno dei Data Center in Italia? Come si posiziona l’Italia rispetto agli altri Paesi europei?
• Qual è il punto di vista dell’ecosistema digitale italiano, secondo la filiera dell’offerta e della domanda, rispetto ai Data Center?
• Quali iniziative dal punto di vista della sostenibilità ambientale vengono portate avanti dagli operatori Data Center presenti in Italia?

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Osservatorio Artificial Intelligence

Il convegno di presentazione dei risultati della Ricerca dell’Osservatorio Artificial Intelligence sarà l’occasione per presentare i numeri del mercato in Italia nel 2023, le progettualità più diffuse e le principali novità tecnologiche. Non mancherà un dibattito sulla Generative AI mentre anche quest’anno la sessione pomeridiana sarà rivolta ad approfondire l’adozione dell’Intelligenza Artificiale, con testimonianze aziendali per conoscere approcci, soluzioni e casi d’uso legati al mondo AI.

Domande chiave a cui risponde il convegno

Focus sui seguenti temi:

• L’evoluzione del mercato Artificial Intelligence e dello scenario applicativo
• L’adozione di soluzioni di intelligenza artificiale: il punto di vista di grandi imprese e PMI
• L’avvento della Generative AI
• Le implicazioni sociali e sul mondo del lavoro
• L’opinione degli italiani

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Osservatorio Space Economy

Il settore spaziale sta assumendo un ruolo sempre più prominente in Italia. Da un ambito di nicchia, le sue implicazioni sullo sviluppo tecnologico ed economico stanno diventando sempre più evidenti anche in settori tradizionalmente distanti. Non a caso l’Italia sta lavorando per dotarsi di una legge sullo Spazio per offrire a operatori del settore e privati un quadro normativo certo.

Il convegno dell’Osservatorio Space Economy sarà così l’occasione per presentare una fotografia del contesto italiano, dall’upstream agli utenti finali, con uno sguardo allo scenario internazionale; per offrire l’opportunità di riflettere sulle linee guida strategiche e le circostanze necessarie per garantire una crescita robusta e sostenibile a lungo termine dell’intero sistema nazionale.

Domande chiave a cui risponde il convegno

Focus sui seguenti temi:

• L’evoluzione del contesto internazionale e le iniziative europee
• Le opportunità del PNRR per la Space Economy
• L’evoluzione della filiera upstream italiana
• L’analisi del segmento End User italiano
• I nuovi trend tecnologici e l’innovazione di business
• Il mercato italiano dell’Osservazione della Terra
• Contesto normativo: verso la legge Spazio

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