Human in the Loop for Collaborative Intelligence in Safety Critical Systems: Learning from Living Labs

The need for human in the loop automation is particularly relevant for safety critical industry where industrial accidents related to technological malfunctioning have been diminishing, leaving the human error responsible for up to 80% of the accidents. However, even if one of the main aims of introducing automation is often to improve safety by reducing or eliminating human errors, it is often argued that this may simply induce new types of errors. To take full advantage of human machine collaboration, companies must understand how humans can most effectively augment machines, how machines can enhance what humans do best, and how to redesign business processes to support the partnership.

In the present talk, some areas of application and the key challenges and opportunities they raise in terms of function allocation, dependability and overall system performance will be presented. In this sense, a collaborative intelligent creative gesture is an innovation that required a combined effort from an intelligent, robotic or autonomous agent and a human.

Maria Chiara Leva is the Lead of the Human factors in Safety and Sustainability (HFISS) research group in Technological University Dublin and a Senior Lecturer in the School of Environmental Health for the same institution. She is a visiting research Fellow in the Centre for Innovative Human systems in Trinity College Dublin. She is the co-founder of Tosca Solutions (www.toscasolutions.com) a Spin out campus company based in NDRC and Trinity College Dublin to offer support for implementing risk management tools customised specifically to the needs of highly regulated environments. Her area of Expertise is Human factors and Safety Management Systems. Chiara holds a PhD in Human factors conferred by the Polytechnic of Milano Department of Industrial Engineering. She is the former chair of The Irish Ergonomics Society and current co-chair of the technical committee for Human factors in the European Safety and Reliability Association.

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